IT Support Services

With extensive industry experience and knowledge, Partner IT are committed to delivering the highest quality of business IT support in Wollongong. Our dedicated team implement tailored services to fulfil all requirements. Ultimately, aiding your company in streamlining processes and boosting efficiency.


Comprehensive managed IT support can be implemented for those of a smaller scale with limited IT-based capabilities or no dedicated technical department. For those running a large company, our services can help towards filling gaps in current IT departments. While many companies opt for ongoing support, others may enlist the help of Partner IT to help to tackle large-scale projects. For example, the installation of new technology.


Partner IT tailor our packages to meet the needs of your business. So even if you’re a team of 5, we can provide small business IT support at an affordable price.

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Unlimited IT Support Packages

Partner IT provides clients with Unlimited IT Support Packages which cover all areas of corporate IT operations. Packages can be created bespoke and start from $60 per user, per month. For more information, please do not hesitate to contact Partner IT.

Packages include:

  • Regular IT Strategic Business Reviews
  • Dedicated Account Management
  • Weekly, fortnightly or monthly onsite visits
  • Unlimited Support
  • Dedicated technicians (speak to the same people)
  • Guaranteed response times
  • Access to priority support including after hours
  • Proactive monitoring and maintenance of your systems
  • Daily checks of backups
  • Security and protection services

Reliable IT Consultant Services

Using a range of monitoring tools, our IT consultant team can keep a careful eye on all solutions. Cybersecurity strategies are also implemented to guarantee the highest level of security and confidentiality. Along with security solutions, our plans also include the following:

Strategic Business Reviews

Regular strategic business reviews (SBR) to assist the growth of your organisation.

Reporting

Regular reporting to keep you in the loop with the progress of your managed IT solutions.

Full Transparency

Our team guarantee full transparency, enabling you to have complete control over your plan.

Dedicated Account Manager

A dedicated account manager Who will be on hand to resolve all questions, queries and arising problems.

Software Management

Software application subscription management to ensure that your budget is being utilised effectively.